Small Businesses Financial Counsellor

The Small Businesses Financial Counsellor program is a service focused on clients affected by drought, the 2019 Monsoon Trough and COVID19.

The Small Businesses Financial Counsellors role is primarily focused on:

  • Supporting small businesses suffering financial hardship as a result of downturns due to drought, the 2019 monsoon trough or COVID-19.

 A Small Businesses Financial Counsellors role is varied however their scope is to: 

  • Assist Small-Medium Enterprise (SME) operators’ requesting financial counselling with a financial analysis consisting of annual, or year in year out cash flow budget, Statement of Assets and Liabilities, Cash flow analysis and options for business improvement,
  • When appropriate, assist operators to negotiate arrangements with their financial institutions,
  • Encourage and work with operators to seek professional advice to develop longer term strategies and plans to improve preparedness and resilience to downturns caused by natural disasters and climate variability’s,
  • Refer operators to a network of professional service providers for advice with legal, accounting and financial planning and investment matters and social and welfare matters, and

A Small Businesses Financial Counsellor works through a case management approach with clients. Within this case management framework the role of the counsellor includes helping clients to:

  • Understand their financial position,
  • Understand the benefits and drawbacks of different options to manage financial issues,
  • Develop budgets and cash flows,
  • Negotiate with creditors,
  • Access dispute resolution services,
  • Understand their rights and access broader professional advice and support,
  • Access government and community grants, programs or schemes,


 Download the Small Businesses Financial Counsellor service area map for North Queensland. 

Russell Lowery portrait

Russell Lowry

E |

P | 0477 122 123

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Gerard Byrne Portrait

Gerard Byrne

E |

P | 0438 664 560

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Paula Misipeka portrait 2020

Paula Misipeka

E |

P | 0422 875 551

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Paul Misipeka portrait 2020

Paul Misipeka

E |

P | 0407 289 375

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Cam Charlton

E |

P | 0418 773 737

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Susan Yeeles

E |

P | 0400 076 716

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IMG 20200517 094429

Kristy Wilson

E |

P | 0472 922 933

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