Disaster Recovery Support

Free, impartial, confidential assistance rural business impacted by disasters.

Experienced support helping rural business to recover from disaster

Our Rural Financial Counsellors, Small Business Financial Counsellors and Business Wellness Coaches provide tailored assistance to help you and your business get back on track following disaster.

Our team have extensive experience in working with producers through the disaster recovery process.

We can work with you across many aspects of your business recovery including help to understand support available, applying for grants and planning for a strong future.

We provide practical support to help you make your own decisions - working with you by phone, online or we can meet in person.

How we can help you and your business recover from disaster

Rural Financial Counsellors

Our Rural Financial Counsellor provide structured, practical support to get your business back on track, including help to:

  • identify what grants, disaster assistance and financial support are available in your area

  • understand application process and document requirements

  • access eligible funding including state and federal government programs and packages

  • deal with debt, negotiate with banks, ATO and creditors

  • connect to other support services including our Business Wellness Coaches and Farm Business Planning Officers.

Business Wellness Coaches

Our Business Wellbeing Coaches work with you personally, helping you to move forward, including:

  • support you with personal emotional coaching in collaboration with your Rural or Small Business Financial Counsellor or independently

  • help you to identify the source of your challenges and create strategies to enable you to move forward

  • connect you to support from other support services including our financial counselling colleagues.

Industry Recovery and Resilience Officers

Industry Resilience and Recovery Officers are an impartial service to help primary producers prepare for the next disaster, including:

  • better understand the risks facing your rural business

  • identify and develop strategies to mitigate risk

  • build resilience to the impacts of future climate-driven events such as floods, bushfires and droughts by developing

  • access financial support and mental health support.